Billing & Accounts

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Billing

Your Account

Help Articles

Billing

Your Account

Change your contact details

If you need to notify us about a change to the contact details associated with your account, you can do so by calling our Customer Services team on 0800 EFTPOS, or by filling in our Contact Form.

Need help?

Our Customer Services team can help you with any enquiries about your account. You can call them on 0800 338 767, option 4 or send an email to customerservices@eftpos.co.nz

Recent Help Articles

Billing & Accounts

I’d like to pay my monthly invoice by direct debit. How do I do this?

You can either: Fill in our easy direct debit form online, or Download a copy…
Billing & Accounts

How do I get a copy of my contract?

You can request a copy of your contract by faxing us on 0800 600 022 or…
Billing & Accounts
Why am I being charged a dial fee?
Billing & Accounts
Can I get a copy of the Eftpos Services Agreement (Terms and Conditions) online?
Billing & Accounts
I want to cancel my direct debit, how do I go about this?

Need Further Help?

View our full range of support services and submit a request here.