What is a Letter of Offer and Acceptance?

Your Letter of Offer and Acceptance is an important part of your journey with Eftpos New Zealand. In this article, learn about the Eftpos NZ Letter of Offer, what it generally includes and why it's important.

What is a Letter of Offer and Acceptance?

A Letter of Offer is a formal document issued by Eftpos NZ when you sign up for our payment services. It serves as a contractual agreement between yourself and Eftpos NZ and contains the details of your payment services, including your commencement date, contract term, and any applicable pricing.

Key Components of a Letter of Offer and Acceptance:

  1. Service Details: Your selected payment services
  2. Pricing Structure: The cost structure for your chosen payment services
  3. Contract Term: The Letter of Offer specifies the agreement's duration, including the start date and any renewal terms
  4. Terms & Conditions: The Letter of Offer includes the Terms & Conditions associated with the provision of payment services by Eftpos NZ

Why is the Letter of Offer and Acceptance Important?

A Letter of Offer is a legal document, and accepting it implies your agreement to the enclosed terms and conditions. Notably, the Letter of Offer doesn't require a signature to become legally binding. Instead, we provide a 'cooling-off' period of 10 days from the date you receive the Letter of Offer. During this time, you have the flexibility to make changes to your selected services.

Additionally, your Eftpos NZ Letter of Offer acts as a recurring GST invoice. This means that by default we do not issue monthly invoices. However, we can set this up for you if required.

Reviewing Your Letter of Offer and Acceptance:
When you receive your Letter of Offer, take the time to carefully review the document to ensure it aligns with your expectations. If you have any questions or require clarifications, don't hesitate to contact our Customer Service team for assistance. Our dedicated team is available Monday to Friday, from 8 am to 5 pm.