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How to pay your Eftpos NZ bill

Your monthly Eftpos NZ fees are easy to pay by direct debit, credit card, or internet banking

When Are My Fees Due?

Your fees are due one month in advance, on your contract anniversary date.
For example, if your contract started on the 9th, your payments are due on the 9th of each month.

To check your start date, refer to your Eftpos NZ letter of offer.

Ways to Pay

1. Set Up a Direct Debit

The easiest way to pay — direct debit ensures payments are made automatically and on time.
Set up a direct debit online here.

You can also set up a recurring monthly deduction from your credit card.

2. Pay Online with a Credit Card

Make a one-off payment quickly and securely online.

Pay online with your credit card here.

3. Pay by Internet Banking

Make a payment to Eftpos New Zealand using your online banking.

Bank Account Number: 01-0505-0084086-00
Payee Name: EFTPOS New Zealand (listed as a registered payee in most NZ banks)

When making a payment, enter:

Field What to Enter Example
Particulars Your business trading name 2Cuteflowers
Reference Your Eftpos NZ account number (billing number or contract number) 123456

Being a registered payee means our bank account details will pre-fill automatically in your online banking. Add your Eftpos NZ account number and trading name as the reference so we can match your payment.

Invoice Timing and Details

Invoices for E-Commerce Transactions

  • Invoiced monthly based on your transaction volume

  • Sent within the first 5 business days of each month

  • Direct debit customers will be debited 10 business days after invoice issue

Terminals and Payment Network Services

New customers receive monthly invoices by default. If you're not receiving invoices, request them here or contact our Customer Services team

Your monthly invoice may also include:

  • SIM fees (for 4G-connected terminals)

  • Backup SIM fees

  • Additional functionality (e.g. surcharging)

Support fees (for out of hours visits) and short-term terminal hires are invoiced separately as one-off charges. Non-returned equipment will be invoiced with payment due on the 20th of the following month.

Service Charges from Other Providers

If you're connected to the Worldline network, you'll receive a separate statement from Worldline.
Your merchant bank may also charge monthly fees, including merchant service fees for contactless or credit card transactions.

Contact Support

Have a question about your bill or need help with payments?