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Help Centre
Troubleshooting & Error Messages
Troubleshooting & Error Messages
Touchscreen issues
Troubleshooting Unresponsive Touch Screen
Troubleshooting connections
Troubleshooting connection issues
How to perform a logon
Charging tips and troubleshooting
Error codes & messages
Terminal printer troubleshooting
What does ICC Declined mean?
Transaction Error Messages - Troubleshooting Guide
Tamper and other error messages that require a terminal swap-out
What to do if a transaction declines, but the amount is debited from your customer's account
Offline mode
Offline Mode