COVID-19

Our 24/7 Technical Helpdesk is available at all COVID-19 Alert Levels
You can reach them on 0800 EFTPOS (0800 338 767, option 2) or submit a support form for non-urgent support queries.
Our Customer Services team is available 8 am – 5pm, weekdays. You can reach them on 0800 EFTPOS (0800 338 767, option 4).

Want contactless ‘PayWave’ payments enabled on your terminal?
All of our devices are compatible with this functionality. To get it enabled on your terminal contact your bank.

Welcome to the Eftpos NZ Support Centre

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Video Tutorials

How to do a purchase

See how to do an EFTPOS transaction on your terminal

How to do a refund

See how to process an EFTPOS refund on your terminal

How to do a settlement inquiry

See how to check how much money will be deposited in your next settlement

Need Further Help?

View our full range of support services and submit a request here.