Welcome to the Eftpos NZ Support Centre

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Coronavirus EFTPOS FAQS

To help you avoid a call into our helpdesk, we’ve put together some of the FAQs our teams have been answering throughout the lockdown.

Browse our Help Centre

Getting Started

User Guides


Billing & Accounts

Your EFTPOS Facility

Paymark Upgrades

Video Tutorials

How to do a purchase

See how to do an EFTPOS transaction on your terminal

How to do a refund

See how to process an EFTPOS refund on your terminal

How to do a settlement inquiry

See how to check how much money will be deposited in your next settlement

Need Further Help?

View our full range of support services and submit a request here.