EFTPOS

Release notes

• Android Software Release May 2025: Full Release Notes
• Android Software Release April 2024: Full Release Notes
• Android Software Release July 2023: Full Release Notes
• Android Release Notes - April 2023

Getting started

• Android EFTPOS FAQs
• How to turn your Terminal on and off
• Getting Started With Your T650p
• Getting Started With Your T650c
• Getting Started With Your T650c/P400 Two-Piece
• Getting started with your Carbon Mobile 5 with printer
• Getting Started With Your V210
• Getting Started With Your V240m

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Network & Connectivity

• How to connect your terminal to the Internet
• How to perform a logon
• Backup SIM cards
• Payment Networks
• How do I tell which payment network my Verifone terminal is connected to?
• How to pair your T650p with the Bluetooth base
• How to pair your VX 690 to its Bluetooth base

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Taking payments

• How to process a purchase
• How to process a purchase with cash-out
• How to process a cash out transaction

Refunds

• How to perform a refund
• Matched Refunds
• How to refund a MOTO/Manual transaction
• Change your refund passcode/PIN
• Manager and cashier refund limits

Surcharging

• How to use surcharging
• Surcharging FAQs
• Credit card surcharging: Your merchant obligations
• Calculating a Weighted Surcharge Rate
• Surcharge signage
• Create a surcharge reporting template in Verifone Central
• Coming Soon: Differential Surcharging

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Manual (MOTO) Payments

• MOTO Surcharge Override

Terminal features

• Alternative Payment Methods (APMs)
• Update your terminal
• Can I integrate my EFTPOS terminal with my Point Of Sale?
• Multi Merchant
• Pre-Authorisation
• Tipping
• Donate Android EFTPOS App
• Splitting Payments on Your Android EFTPOS Terminal
• Third-party payment methods
• Signature Capture on Your Android Terminal
• Android EFTPOS Apps
• Guide to Custom Launcher

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Settlement

• Settlement

Reporting

• Transaction Reporting
• Merchant reference on your Android EFTPOS terminal
• Shift Totals

Paper rolls & Receipts

• How to change your paper roll
• Update the details on your EFTPOS receipts
• Manage your EFTPOS receipts
• EFTPOS Shop FAQs

Offline mode

• Offline Mode

Troubleshooting

• Charging tips and troubleshooting
• Troubleshooting connection issues
• Terminal printer troubleshooting
• Transaction Error Messages - Troubleshooting Guide
• What does ICC Declined mean?
• Tamper and other error messages that require a terminal swap-out
• Troubleshooting Unresponsive Touch Screen
• What to do if a transaction declines, but the amount is debited from your customer's account
• How to replace a VX 690 battery

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Accessibility

• Verifone Navigator: Accessibility on Android EFTPOS
• Inclusive business practices for serving blind, deafblind, low-vision and vision-impaired customers

Settings

• Customise your Android terminal settings
• Finding Your Terminal and Merchant ID Numbers

Safety and handling

• Android EFTPOS Safety and handling guide
• EFTPOS Security: Your Guide to Safe Payments
• Passcode access

Compliance

• Understanding EFTPOS Compliance and Upgrades
• EFTPOS terminal lifecycle dates