This checklist will help you prepare your website for assessment by your bank when applying for a merchant facility
To integrate Verifone Checkout with your website for online payments, you will need a merchant facility from your bank. Your bank will assess your website based on specific criteria.
This guide provides general recommendations. Check with your bank for specific requirements.
Business information
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Business Name: Your legal and trading name must be clearly displayed.
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Location Details: Your principal business address must be visible on the checkout page or accessible via linked pages.
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Contact Information: Include an email address and phone number (and optionally a fax number) for both your main business location and customer service.
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Business Description: Provide a clear description of the goods or services for sale. Be aware that high-risk goods and services may lead to application rejection.
Customer policies
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Delivery Details: Clearly state estimated delivery times and available shipping methods.
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Cancellation, Return & Refund Policies: Outline your policies for cancellations, returns, and refunds.
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Export Conditions: Specify any restrictions on exporting goods or services.
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Additional Charges: Disclose any extra fees beyond the base price of goods and services.
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Consumer Data Privacy Policy: Clearly state how customer data is collected, stored, and used.
Payment & security requirements
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Terms & Conditions: Must be displayed on the checkout screen (or linked before checkout) and require a ‘tick-to-accept’ agreement.
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Security Policy for Payment Data: Clearly outline security measures for payment card data transmission. Verifone Online Payment solutions are all PCI DSS compliant. In your Security Policy on your website you can include 'Payment are PCI compliant & secured by Verifone'. Learn more about Verifone eCommerce payment security and compliance.
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Accepted Payment Logos: Visa, MasterCard, and UnionPay logos must be displayed per their brand guidelines. Verifone’s hosted payment page and iFrame dynamically display the appropriate card brand upon the card number being entered on the page directly.
- Business Location Statement: Clearly state that your business operates in New Zealand.
Currency requirements
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Display Prices in NZD: Prices must be shown in New Zealand dollars (NZD or $NZ).
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Transaction Billing Statement: Clearly state that all transactions are billed in New Zealand dollars.
Common reasons for declined applications
Certain industries or website deficiencies may result in a declined application. Examples include:
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Restricted or High-Risk Products: Prescription medication, counterfeit goods, gambling, adult content.
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Insufficient Business Details: Missing contact details, unclear refund policies.
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Security Concerns: Concerns regarding secure payment processing or a missing privacy policy.