Your customers don’t need to be in your store to pay you. You can process card-not-present ‘MOTO‘ (mail-order, phone-order) transactions on your terminal. Note, you will need a card-not-present facility provided by your bank.
NOTE: Card-not-present transactions do incur additional fees charged by your merchant acquiring bank. Recurring transactions are charged at a different rate. Contact your bank for more information
Navigation
Android
- Enter the transaction amount
- Tap Purchase
- Tap the hamburger menu
and then tap Manual Card Entry - Tap Mail Order or Phone Order
- Enter the card number, tap Enter and then tap Confirm
- Enter the card expiration date in the format MM/YY
- Your terminal processes the transaction and then displays Approved or Declined
- Merchant receipt prints
- If your terminal has email receipts available, you can email the customer their receipt.
NOTE: For your customer’s security, your terminal won’t display the full card number on screen while you type it in. You can also passcode-protect MOTO functionality. Learn more about passcode protection for MOTO/Manual transactions here.
VX 690, VX 680, VX 820 Duet & VX 520 Colour
- Select Menu
- Scroll down and select MOTO
- Select Mail Order, Telephone Order, or Recurring
- Type in the MOTO amount and press Enter
- Type in the credit card number and press Enter
- Type in the expiry date (MMYY) and press Enter
- Telephone Order only, type in the CVV and press Enter. If no CVV value is present press Enter and then select the reason for no CVV: 'No CVV on card', 'CVV not readable', or 'CVV bypassed'
- A merchant receipt will print after the transaction is processed
V240m & V210
- Select Purchase
- Enter Amount
- On the "Present Card screen" start typing the card number and the screen will automatically change to the manual entry field
- Enter Expiry date
- Select MOTO Type: Single or Recurring
- Select Account
- Terminal will print a receipt