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Manager and cashier refund limits

Last updated: 25 May 2021


Once your passcodes are set up you can cap the amount your employees can refund in a single transaction using refund limits. You can set different refund limits for managers and cashiers so higher value refunds have to be approved by a manager.

Set different refund limits for manager passcodes and cashier passcodes to ensure that higher value refunds are approved by a manager.

To change your manager and cashier limits:

1. From the Payment screen, tap the hamburger menu
2. Tap Settings
3. Tap Security
4. Enter your manager passcode
5. Tap the fields under MANAGER LIMIT and CASHIER LIMIT to enter the refund limit you want to set for each passcode

NOTE: You can set different per transaction limits for managers and cashiers, however a daily refund limit set by your Merchant Bank still applies. The daily total will not be exceeded no matter what per transaction limit you apply.