You can set different refund limits for managers and cashiers so higher-value refunds have to be approved by a manager.
NOTE: To set up your passcodes, call our Technical Helpdesk on 0800 338 767 and they will guide you through setting up a six-digit manager passcode and a four-digit cashier passcode.
To change your manager and cashier limits:
- From the Payment screen, tap the hamburger menu
- Tap Settings
- Tap Security
- Enter your manager passcode
- Tap the fields under MANAGER LIMIT and CASHIER LIMIT to enter the refund limit you want to set for each passcode
IMPORTANT: You can set different per-transaction limits for managers and cashiers however, a daily refund limit set by your Merchant Bank still applies.