What to do if you don't receive our emails

Apple mail (desktop)

• Open the message, right-click the sender email address, and choose 'Add to Contacts'.
• If our emails go to your junk mail, you can teach Apple Mail's filter to allow future messages by moving the email into your inbox.

For additional information about Apple Mail, visit the  Apple Mail Support Page.

Mail (Apple iOS mobile devices)

• Open the message, and tap the From email address. Then tap Create New Contact to input the address in your contacts list.
• If our emails go to your junk mail, you can teach Mail's filter to allow future messages by moving the email into your inbox.

For additional information about the Mail app, visit the  Apple Support Page.

Gmail (desktop and mobile)

• Open the contact list, click or tap New Contact, and input the address.
• Mark any received emails that go to your Spam folder as 'Not Spam'. Open the spam folder and click or tap the message. Click Not Spam.

For additional information about Gmail, visit the  Gmail Support Page.

Outlook

• Open the message, right-click the sender name, and click Add to Contacts.
• Mark any received emails that go to your Junk folder as 'Not Junk'. Open the spam folder and click or tap the message. Click 'Not Junk'.

For additional information about Outlook, visit the  Office Support Page.

Outlook.com

• Click the gear icon, and choose Options. Click the Safe and Blocked Senders link, click Safe Senders, and add 'team@eftpos.co.nz'.
• Mark any received emails that go to your Junk folder as 'Not Junk'. Open the spam folder and click or tap the message. Click 'Not Junk'.

For additional information about Outlook.com, visit the Outlook.com Support Page.