How to perform a logon

What is a Logon?

A logon is a connection sent from the terminal to the network in order to confirm the terminal is currently connected and in some cases download any updated merchant details.

How to perform a Logon

1. Open the menu
2. Scroll down and select Logon
3. If the receipt displays Approved or Accepted your terminal is ready to use
4. If a Declined message or other error is printed please contact our Technical Support team on 0800 EFTPOS (0800 338 767), option 2.

Important note

If you have attempted a logon before the terminal has completed the startup test the logon will decline. Turn your terminal off and then back on, allow the start-up test to run and then attempt another logon.