Support on Public Holidays

Get holiday support for your payment solution! Our friendly team is available 24/7 with technical assistance, swap-out terminals, and customizing options.

We understand that your business operates year-round, which is why our support team is 'always on' to assist you when you need it the most. Whether it's a technical issue or a customisation request, we've got you covered.

Technical Support

Our technical support helpdesk is available 24/7, including public holidays. Swap-out terminals can be delivered in 2 business days (overnight for most). Rural addresses may take 3 business days. Alternatively, ask us about rescue locations for emergency terminal collection.

Customer Services

Assist with billing, accounts, and general enquiries.
  • Available Mon-Fri, 8 am - 5 pm, excluding public holidays.
  • Call 0800 EFTPOS (0800 338 767, option 4) or submit a support form.


Can assist with setting up additional terminals.