Get holiday support for your payment solution! Our friendly team is available 24/7 with technical assistance, swap-out terminals, and customizing options.
We understand that your business operates year-round, which is why our support team is 'always on' to assist you when you need it the most. Whether it's a technical issue or a customisation request, we've got you covered.
Technical Support
Our technical support helpdesk is available 24/7, including public holidays. Swap-out terminals can be delivered in 2 business days (overnight for most). Rural addresses may take 3 business days. Alternatively, ask us about rescue locations for emergency terminal collection.- Call 0800 EFTPOS (0800 338 767, option 2) for help over the holidays.
- Submit a support form
Customer Services
Assist with billing, accounts, and general enquiries.- Available Mon-Fri, 8 am - 5 pm, excluding public holidays.
- Call 0800 EFTPOS (0800 338 767, option 3) or submit a support form.
Sales
Can assist with setting up additional terminals.- Mon-Fri, 8 am - 5 pm, excluding public holidays.
- Call 0800 EFTPOS (0800 338 767, option 1)
- Submit a Quote Request form