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Advanced Payment Methods (APMs)

Take payments from digital wallets like Alipay, WeChat Pay and Centrapay on your EFTPOS terminal.

 

NOTE: If you would like to set up Advanced Payment Methods on your terminal contact our sales team on 0800 EFTPOS (0800 338 767, option 1).  

How to process a purchase 

  1. Enter transaction amount
  2. Tap Purchase
  3. Customer selects APM logo on present card screen
  4. Terminal displays QR code for customer to scan with mobile device
  5. Customer authorises transaction in-app on their mobile device
  6. Terminal displays Approved or Declined

Note: QR code must be scanned within 60 seconds; APM purchases can include Tips, but not Cash or Surcharge.

How to refund an APM transaction

  1. Enter refund amount, tap Other, then tap Refund
  2. Enter passcode
  3. Refund amount is displayed on the screen. Tap the correct APM.
  4. Enter 11-digit ‘Auth-code’ starting with a ‘V’ which you can find in your Transaction History or on the original transaction receipt as the ‘APTXID’.
  5. Your terminal processes the refund and then displays Approved or Declined

Note: Latipay does not support refunds from the terminal.

APM transaction reports

APM transactions are available to view in your Transaction History. Separate settlement totals for APMs are accessed through the Device Manager app:
  1. Swipe down from the top of the Notification bar
  2. Tap the App Launcher icon
  3. Tap Device Manager app
  4. Tap APM Totals report from the Device Manager menu
  5. Tap Get Totals to retrieve today’s report, or to view any other date tap Change, select date and then tap Get Totals
  6. Report will display count and value of Purchases and Refunds processed for the settlement period for each APM