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MOTO/Manual Transactions

You can process card-not-present ‘MOTO‘ (mail-order, phone-order) transactions on your EFTPOS terminal

IMPORTANT: Manual card entry (MOTO) is a bank-approved feature that’s only enabled on your terminal following approval and direct instruction to Eftpos NZ from your bank. For all queries regarding MOTO functionality, please contact the bank that provides your merchant facility. For merchants processing high volumes of card-not-present transactions, we recommend Virtual Terminal.

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Android

  1. Enter the transaction amount
  2. Tap Other
  3. Tap Manual Card Entry
  4. Enter merchant passcode if required
  5. Tap Mail Order or Phone Order
  6. Enter the card number, tap Enter and then tap Confirm 
  7. Enter the card expiration date in the format MM/YY
  8. Your terminal processes the transaction and then displays Approved or Declined
  9. Merchant receipt prints
  10. If your terminal has email receipts available, you can email the customer their receipt.

NOTE: For your customer’s security, your terminal won’t display the full card number on screen while you type it in. You can also passcode-protect MOTO functionality. Learn more about passcode protection for MOTO/Manual transactions here.

V240m & V210

  1. Enter Purchase Amount
  2. On the "Present Card screen" start typing the card number and the screen will automatically change to the manual entry field and press Enter
  3. Enter Expiry date, press Enter
  4. Enter CSC number if available and press Enter
  5. Select Credit
  6. Terminal process transaction and print a receipt