VX 520 / VX 820 Two-piece

Support Topics

VX 520/820 Paymark – My touch screen isn’t responding

| Countertop, Paymark, Touch Screen, VX 520/820 | No Comments
How do I check which payment network my terminal is on? If the touch screen on your EFTPOS terminal isn’t registering your touch inputs you can try the following steps…

Offline Mode Limits

| Communications Errors, Offline, VX 520, VX 520/820, VX 680, VX 690, VX 820Duet | No Comments
Offline Mode allows your EFTPOS terminal to store transactions if your EFTPOS terminal can’t connect to your payment network. When your network connection is restored your terminal uploads the transactions…

Check Pinpad error message

| Terminal Errors, Troubleshooting, VX 520/820 | No Comments
If your terminal displays a Check Pinpad error when trying a transaction try the following steps: Restart your terminal Turn the VX 520C upside down Remove the VX 820 pinpad…

VX 520/820 Two Piece User Guide

| User Guides, VX 520/820 | No Comments
Download user guide here.    

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