VX 520 / VX 820 Two-piece

Support Topics
Offline Mode allows your EFTPOS terminal to store transactions if your EFTPOS terminal can’t connect to your payment network. When your network connection is restored your terminal uploads the transactions…
If your terminal displays a Check Pinpad error when trying a transaction try the following steps: Restart your terminal Turn the VX 520C upside down Remove the VX 820 pinpad…
Download user guide here.
If your terminal is not printing receipts correctly you can try the following: Changing the paper roll Locate the printer cover latch just above where the paper feeds out. Lift…
Resources
Access our free support resources in our online support centre, including installation videos, troubleshooting articles and FAQs.
Need Help?
Contact our 24/7 technical support helpdesk or customer service team. Submit an online request, or call us on 0800 EFTPOS.