VX 520 / VX 820 Two-piece

Support Topics

Offline Mode Limits

| Communications Errors, Offline, VX 520, VX 520/820, VX 680, VX 690, VX 820Duet | No Comments
Offline Mode allows your EFTPOS terminal to store transactions if your EFTPOS terminal can’t connect to your payment network. When your network connection is restored your terminal uploads the transactions…

Check Pinpad error message

| Terminal Errors, Troubleshooting, VX 520/820 | No Comments
If your terminal displays a Check Pinpad error when trying a transaction try the following steps: Restart your terminal Turn the VX 520C upside down Remove the VX 820 pinpad…

VX 520/820 Two Piece User Guide

| User Guides, VX 520/820 | No Comments
Download user guide here.    

VX 520/820 – My terminal printer isn’t working

| Countertop, Printer Errors, VX 520/820 | No Comments
If your terminal is not printing receipts correctly you can try the following: Changing the paper roll Locate the printer cover latch just above where the paper feeds out. Lift…

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