Offer your customers the choice to add a tip to their purchase. Use the Shift Totals app on Android to track earned tips.
How to enable tipping on your Android terminal:
- Swipe down from the top of the screen
- Press the App Launcher button
- Tap 'Device Manager' app, then 'Configuration Options', then 'Merchant'
- Here you can toggle tipping on and off and you can customise the predefined tip percentages displayed to customers
NOTE: Merchant configuration options are protected by the Manager Passcode
To process a transaction with a tip on an Android terminal:
- Enter transaction amount and tap Purchase
- If you have set up Operators in the Shift Totals app, the terminal will prompt you to select an Operator
- Terminal will prompt customer to choose a predefined amount, enter a custom tip, or opt not to add a tip
- Customer presents their card, enters PIN, and transaction is processed
To process a transaction with a tip on a VX 690:
- Select Menu on the terminal and then Purchase
- Enter the purchase amount and press Enter
- You can select Yes to offer a tipping prompt to the customer or No to proceed directly to the card present screen
- If the Server ID feature is enabled, enter the ID of the server taking the transaction
- The cardholder can select Yes to add a tip to the total transaction or No to proceed to the card present screen
- The customer presents their card, selects the account, and enters their PIN