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How to Create a Surcharge Report in Verifone Central

You can build a report template in Verifone Central to monitor surcharge amounts

Before you start: You’ll need a free Verifone Central account, learn more here.

Create the template

  1. Log in to Verifone Central Offsite Link
  2. Go to Commerce > Transactions

  3. Set a time range for your report (the time range doesn’t affect the template but must be selected to access export options)
    Export CSV

  4. Click Export CSV
  5. Click Manage Templates > Create Template 

  6. Name the template (e.g. Surcharge Report)

  7. Select your Organisation

  8. Tick the following fields under Report Content:

    Report Content Fields

    • Organisation Name
    • Creation Date and Time (Transaction date/time)
    • Product Card type (e.g. Visa)
    • Original amount Transaction amount
    • Surcharge amount (surcharge fee applied to the transaction)
    • Transaction Type
    • Transaction State Outcome (e.g. Authorised, Failed)
    • Masked Card Number (truncated card number
    • Merchant ID
    • Terminal ID

     

  9. Click Save Template

Export your report

  1. Return to Commerce > Transactions

  2. Set your date range and filters

    Export CSV

  3. Click Export CSV

  4. From the Report Template dropdown, select your saved template
  5. Click Export - your report will download automatically

For more guidance on Verifone Central Reporting see Verifone CloudOffsite Link

FREE GUIDE 2026 Surcharge Ban Guide for NZ Businesses This guide outlines what transactions are affected, the expected timeframe, and what it means for your business.