Our support services
- Call 0800 EFTPOS (0800 338 767), option 2.
- For non-urgent requests, submit a Support form.
We provide 24/7 technical support via our local helpdesk here in Wellington. If you require a replacement terminal, it will be delivered to you within two business days from the date the fault was registered with us.
- Call 0800 726 644
- Email firstname.lastname@example.org
- Submit a contact form
In most cases, we will answer your query immediately, or within one business day. If this is not possible, we will action it within three business days.
- Call 0800 729 627
- Contact the bank that provides your merchant facility
Need Further Help?
View our full range of support services and submit a request here.