Help articles, FAQs, Troubleshooting tips, Installation videos and more

Contracts & Forms

Download a direct debit form or request a copy of your contract

Help Articles

Get tips on troubleshooting, accounts and billing, installation videos and much more

Your EFTPOS Facility

Get information about settlement and your merchant account


Installation videos and guides to help you with setting up your new EFTPOS terminal

User Guides

Download a full user guide for your EFTPOS terminal – includes terminal care, and step-by-step how-tos

Terms & Conditions

Download a copy of our EFTPOS Services Agreement or the Paymark Merchant Agreement