Getting Started

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Install Guides

Tutorials

Help Articles

Installation

To help you get your terminal up and running we’ve created how-to videos and articles with step-by-step instructions. If you have any issues while installing your new EFTPOS terminal, give our 24/7 technical helpdesk a call on 0800 EFTPOS.

Read install guides

VX 690

Follow these simple instructions to set up your new Verifone VX 690 terminal

VX 820 DUET

Follow these simple instructions to set up your new Verifone VX 820 DUET terminal

VX 520 Colour & Two-piece VX520/VX 820

Follow these simple instructions to set up your new Verifone VX 520 Colour terminal

VX 680

Follow these simple instructions to set up your new Verifone VX 680 terminal

Video Tutorials

See how to use some of the functions on your terminal

How to do a purchase

See how to do an EFTPOS transaction on your terminal

How to do a refund

See how to process an EFTPOS refund on your terminal

How to do a settlement inquiry

See how to check how much money will be deposited in your next settlement

How to reprint receipt

See how to reprint your latest receipt

How to print a transaction list

See how to print a transaction list

Watch more EFTPOS video tutorials here

Watch more videos

Help Articles

How billing works at Eftpos New Zealand

How do I get a copy of my contract?

What are the time-frames for setting up a new or additional terminal?

When are the balance of my eftpos transactions paid into my bank account?

FAQs

How do I set-up a direct debit?

Where do I order paper rolls?

What is Offline Mode?

How can I tell which payment network I’m on?

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