Caitlin 0 Billing & AccountsHelp ArticlesYour EFTPOS Facility December 2, 2020 Switching to us from another provider Congratulations! If you're reading this, you've made the decision to sign up with us. If…Read More
Caitlin 0 Billing & AccountsYour EFTPOS Facility December 2, 2020 Cancelling your contract with us We understand that retailing can be an unpredictable business. Unforeseen circumstances can arise, and plans…Read More
Caitlin 0 Help ArticlesYour EFTPOS Facility November 23, 2020 Third Party Cards What's a third-party card? The bank that provides your merchant facility can set up and…Read More
Caitlin 0 Help ArticlesTroubleshootingUser GuidesYour EFTPOS Facility May 4, 2020 COVID-19 Lockdown FAQS We received an unprecedented volume of customer queries in the lead up to COVID-19 Alert…Read More
Caitlin 0 Help ArticlesYour EFTPOS Facility March 12, 2020 Preventing transmission of COVID-19 (coronavirus) With the escalating response to the presence of COVID-19 in New Zealand and the potential…Read More
Caitlin 0 TroubleshootingYour EFTPOS Facility November 13, 2019 Support over the Holidays You trade year-round, so our support team are 'always on' too - supporting your payment…Read More
Caitlin 0 Help ArticlesUser GuidesYour EFTPOS Facility October 15, 2019 Card-not-present MOTO transactions You can process a payment without the card or cardholder present by manually entering card…Read More
Caitlin 0 Getting StartedHelp ArticlesYour EFTPOS Facility October 15, 2019 Changing your merchant password If you have the Refund facility enabled by your merchant acquiring bank you will need…Read More
Caitlin 0 Help ArticlesTroubleshootingUser GuidesYour EFTPOS Facility October 10, 2019 Why can’t I perform a status check? Performing a card status check allows you to check that a credit card is valid,…Read More
Caitlin 0 Help ArticlesUser GuidesYour EFTPOS Facility September 12, 2019 How to order paper rolls on your terminal The easiest way to order paper rolls is directly from your EFTPOS terminal. All you…Read More