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Billing & AccountsHelp ArticlesYour EFTPOS Facility
December 2, 2020

Switching to us from another provider

Congratulations! If you're reading this, you've made the decision to sign up with us. If…
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Billing & AccountsYour EFTPOS Facility
December 2, 2020

Cancelling your contract with us

We understand that retailing can be an unpredictable business. Unforeseen circumstances can arise, and plans…
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Help ArticlesYour EFTPOS Facility
November 23, 2020

Third Party Cards

What's a third-party card? The bank that provides your merchant facility can set up and…
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Help ArticlesTroubleshootingUser GuidesYour EFTPOS Facility
May 4, 2020

COVID-19 Lockdown FAQS

We received an unprecedented volume of customer queries in the lead up to COVID-19 Alert…
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Help ArticlesYour EFTPOS Facility
March 12, 2020

Preventing transmission of COVID-19 (coronavirus)

With the escalating response to the presence of COVID-19 in New Zealand and the potential…
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TroubleshootingYour EFTPOS Facility
November 13, 2019

Support over the Holidays

You trade year-round, so our support team are 'always on' too - supporting your payment…
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Help ArticlesUser GuidesYour EFTPOS Facility
October 15, 2019

Card-not-present MOTO transactions

You can process a payment without the card or cardholder present by manually entering card…
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Getting StartedHelp ArticlesYour EFTPOS Facility
October 15, 2019

Changing your merchant password

If you have the Refund facility enabled by your merchant acquiring bank you will need…
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Help ArticlesTroubleshootingUser GuidesYour EFTPOS Facility
October 10, 2019

Why can’t I perform a status check?

Performing a card status check allows you to check that a credit card is valid,…
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Help ArticlesUser GuidesYour EFTPOS Facility
September 12, 2019

How to order paper rolls on your terminal

The easiest way to order paper rolls is directly from your EFTPOS terminal. All you…
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Related Posts

  • Switching to us from another provider
  • Cancelling your contract with us
  • Third Party Cards
  • COVID-19 Lockdown FAQS
  • Preventing transmission of COVID-19 (coronavirus)
  • Support over the Holidays
  • Card-not-present MOTO transactions
  • Changing your merchant password
  • Why can’t I perform a status check?
  • How to order paper rolls on your terminal

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