Billing & AccountsHelp ArticlesYour EFTPOS Facility December 2, 2020 Switching to us from another provider Congratulations! If you're reading this, you've made the decision to sign up with us. If… Caitlin Love0
Billing & AccountsYour EFTPOS Facility December 2, 2020 Cancelling your contract with us We understand that retailing can be an unpredictable business. Unforeseen circumstances can arise, and plans… Caitlin Love0
Help ArticlesYour EFTPOS Facility November 23, 2020 Third Party Cards What's a third-party card? The bank that provides your merchant facility can set up and… Caitlin Love0
Help ArticlesTroubleshootingUser GuidesYour EFTPOS Facility May 4, 2020 COVID-19 Lockdown FAQS We received an unprecedented volume of customer queries in the lead up to COVID-19 Alert… Caitlin Love0
Help ArticlesYour EFTPOS Facility March 12, 2020 Preventing transmission of COVID-19 (coronavirus) With the escalating response to the presence of COVID-19 in New Zealand and the potential… Caitlin Love1
TroubleshootingYour EFTPOS Facility November 13, 2019 Support over the Holidays You trade year-round, so our support team are 'always on' too - supporting your payment… Caitlin Love0
Help ArticlesUser GuidesYour EFTPOS Facility October 15, 2019 Card-not-present MOTO transactions You can process a payment without the card or cardholder present by manually entering card… Caitlin Love3
Getting StartedHelp ArticlesYour EFTPOS Facility October 15, 2019 Changing your merchant password If you have the Refund facility enabled by your merchant acquiring bank you will need… Caitlin Love0
Help ArticlesTroubleshootingUser GuidesYour EFTPOS Facility October 10, 2019 Why can’t I perform a status check? Performing a card status check allows you to check that a credit card is valid,… Caitlin Love0
Help ArticlesUser GuidesYour EFTPOS Facility September 12, 2019 How to order paper rolls on your terminal The easiest way to order paper rolls is directly from your EFTPOS terminal. All you… Caitlin Love0