Carbon Mobile 5Help ArticlesTroubleshooting October 20, 2020 e-receipts on the Carbon Mobile 5 Save paper! Instead of printing a customer receipt, get e-receipting enabled on your CM5 and… Caitlin Love0
Help ArticlesTroubleshooting August 31, 2020 How to replace a VX 690 battery You can purchase spare batteries for the Verifone VX 690 terminal on our online shop… Caitlin Love0
Help ArticlesTroubleshootingUser GuidesYour EFTPOS Facility May 4, 2020 COVID-19 Lockdown FAQS We received an unprecedented volume of customer queries in the lead up to COVID-19 Alert… Caitlin Love0
TroubleshootingYour EFTPOS Facility November 13, 2019 Support over the Holidays You trade year-round, so our support team are 'always on' too - supporting your payment… Caitlin Love0
Troubleshooting November 13, 2019 Rescue Locations EFTPOS is a crucial element of your operation, so we understand your frustration when things… Caitlin Love0
Getting StartedHelp ArticlesTroubleshootingUser Guides October 15, 2019 How to connect your terminal to wifi Please take note of your Wi-Fi network name and password and contact our Technical Support… Caitlin Love0
Getting StartedHelp ArticlesTroubleshootingUser Guides October 15, 2019 How to connect your terminal to GPRS Your terminal will arrive with an active SIM card installed and ready to use. To… Caitlin Love0
Getting StartedHelp ArticlesTroubleshootingUser Guides October 15, 2019 How to connect your terminal to broadband To connect your EFTPOS terminal to broadband, plug an ethernet cable from one of the… Caitlin Love0
Help ArticlesTroubleshootingUser GuidesYour EFTPOS Facility October 10, 2019 Why can’t I perform a status check? Performing a card status check allows you to check that a credit card is valid,… Caitlin Love0
Help ArticlesTroubleshootingUser Guides September 17, 2019 How to perform a logon What is a Logon? A logon is a connection sent from the terminal to the… quinnm Love0