EFTPOS NZ Support
  • Home
  • Merchant Hub
  • Get Support
  • Full Site
Category

Troubleshooting

Caitlin
0
Carbon Mobile 5Help ArticlesTroubleshooting
October 20, 2020

e-receipts on the Carbon Mobile 5

Save paper! Instead of printing a customer receipt, get e-receipting enabled on your CM5 and…
Read More
Caitlin
0
Help ArticlesTroubleshooting
August 31, 2020

How to replace a VX 690 battery

You can purchase spare batteries for the Verifone VX 690 terminal on our online shop…
Read More
Caitlin
0
Help ArticlesTroubleshootingUser GuidesYour EFTPOS Facility
May 4, 2020

COVID-19 Lockdown FAQS

We received an unprecedented volume of customer queries in the lead up to COVID-19 Alert…
Read More
Caitlin
0
TroubleshootingYour EFTPOS Facility
November 13, 2019

Support over the Holidays

You trade year-round, so our support team are 'always on' too - supporting your payment…
Read More
Caitlin
0
Troubleshooting
November 13, 2019

Rescue Locations

EFTPOS is a crucial element of your operation, so we understand your frustration when things…
Read More
Caitlin
0
Getting StartedHelp ArticlesTroubleshootingUser Guides
October 15, 2019

How to connect your terminal to wifi

Please take note of your Wi-Fi network name and password and contact our Technical Support…
Read More
Caitlin
0
Getting StartedHelp ArticlesTroubleshootingUser Guides
October 15, 2019

How to connect your terminal to GPRS

Your terminal will arrive with an active SIM card installed and ready to use. To…
Read More
Caitlin
0
Getting StartedHelp ArticlesTroubleshootingUser Guides
October 15, 2019

How to connect your terminal to broadband

To connect your EFTPOS terminal to broadband, plug an ethernet cable from one of the…
Read More
Caitlin
0
Help ArticlesTroubleshootingUser GuidesYour EFTPOS Facility
October 10, 2019

Why can’t I perform a status check?

Performing a card status check allows you to check that a credit card is valid,…
Read More
quinnm
0
Help ArticlesTroubleshootingUser Guides
September 17, 2019

How to perform a logon

What is a Logon? A logon is a connection sent from the terminal to the…
Read More
NextPrevious »

Related Posts

  • e-receipts on the Carbon Mobile 5
  • How to replace a VX 690 battery
  • COVID-19 Lockdown FAQS
  • Support over the Holidays
  • Rescue Locations
  • How to connect your terminal to wifi
  • How to connect your terminal to GPRS
  • How to connect your terminal to broadband
  • Why can’t I perform a status check?
  • How to perform a logon

Devices

  • VX 690 Portable
  • VX 520 Colour
  • VX 680 Portable
  • VX 820 DUET
  • VX 520 / VX 820 Two-piece

Resources

  • Help Articles
  • Installation
  • User Guides
  • Troubleshooting

Support

  • Get Support
  • Terms and conditions

Full Site

© 2021 EFTPOS NZ Support.


Eftpos New Zealand is a Verifone company

  • Home
  • Merchant Hub
  • Get Support
  • Full Site