October 20, 2020
e-receipts on the Carbon Mobile 5
Save paper! Instead of printing a customer receipt, get e-receipting enabled on your CM5 and…
August 31, 2020
How to replace a VX 690 battery
You can purchase spare batteries for the Verifone VX 690 terminal on our online shop…
May 4, 2020
COVID-19 Lockdown FAQS
We received an unprecedented volume of customer queries in the lead up to COVID-19 Alert…
November 13, 2019
Support over the Holidays
You trade year-round, so our support team are 'always on' too - supporting your payment…
November 13, 2019
Rescue Locations
EFTPOS is a crucial element of your operation, so we understand your frustration when things…
October 15, 2019
How to connect your terminal to wifi
Please take note of your Wi-Fi network name and password and contact our Technical Support…
October 15, 2019
How to connect your terminal to GPRS
Your terminal will arrive with an active SIM card installed and ready to use. To…
October 15, 2019
How to connect your terminal to broadband
To connect your EFTPOS terminal to broadband, plug an ethernet cable from one of the…
October 10, 2019
Why can’t I perform a status check?
Performing a card status check allows you to check that a credit card is valid,…
September 17, 2019
How to perform a logon
What is a Logon? A logon is a connection sent from the terminal to the…
