Caitlin 0 Carbon Mobile 5Help ArticlesTroubleshooting October 20, 2020 e-receipts on the Carbon Mobile 5 Save paper! Instead of printing a customer receipt, get e-receipting enabled on your CM5 and…Read More
Caitlin 0 Help ArticlesTroubleshooting August 31, 2020 How to replace a VX 690 battery You can purchase spare batteries for the Verifone VX 690 terminal on our online shop…Read More
Caitlin 0 Help ArticlesTroubleshootingUser GuidesYour EFTPOS Facility May 4, 2020 COVID-19 Lockdown FAQS We received an unprecedented volume of customer queries in the lead up to COVID-19 Alert…Read More
Caitlin 0 TroubleshootingYour EFTPOS Facility November 13, 2019 Support over the Holidays You trade year-round, so our support team are 'always on' too - supporting your payment…Read More
Caitlin 0 Troubleshooting November 13, 2019 Rescue Locations EFTPOS is a crucial element of your operation, so we understand your frustration when things…Read More
Caitlin 0 Getting StartedHelp ArticlesTroubleshootingUser Guides October 15, 2019 How to connect your terminal to wifi Please take note of your Wi-Fi network name and password and contact our Technical Support…Read More
Caitlin 0 Getting StartedHelp ArticlesTroubleshootingUser Guides October 15, 2019 How to connect your terminal to GPRS Your terminal will arrive with an active SIM card installed and ready to use. To…Read More
Caitlin 0 Getting StartedHelp ArticlesTroubleshootingUser Guides October 15, 2019 How to connect your terminal to broadband To connect your EFTPOS terminal to broadband, plug an ethernet cable from one of the…Read More
Caitlin 0 Help ArticlesTroubleshootingUser GuidesYour EFTPOS Facility October 10, 2019 Why can’t I perform a status check? Performing a card status check allows you to check that a credit card is valid,…Read More
quinnm 0 Help ArticlesTroubleshootingUser Guides September 17, 2019 How to perform a logon What is a Logon? A logon is a connection sent from the terminal to the…Read More