December 2, 2020
Switching to us from another provider
Congratulations! If you're reading this, you've made the decision to sign up with us. If…
December 2, 2020
Cancelling your contract with us
We understand that retailing can be an unpredictable business. Unforeseen circumstances can arise, and plans…
July 3, 2019
Your monthly services charges
Your EFTPOS solution includes: A merchant facility with an acquiring bank An EFTPOS terminal from…
May 2, 2019
How to contact Eftpos New Zealand
Need to get in touch with us? Our EFTPOS experts will make sure all your…
November 28, 2018
How to pay your Eftpos NZ bill
Your Monthly Service Charges EFTPOS subscription fees and eCommerce license fees are due one month…
November 28, 2018
How to return a terminal to us
We offer free delivery and return of EFTPOS terminals for your convenience. If you need…
August 7, 2018
Direct Debit Terms and Conditions
Specific conditions relating to notices and disputes I may ask my bank to reverse a…
June 19, 2018
Why am I being charged a dial fee?
All merchant terminals connecting to the EFTPOS NZ network via Dial-Up for 80% or more…
June 19, 2018
Where do I buy paper rolls?
You can order and pay for terminal paper rolls and accessories including terminal stands, spare…
June 19, 2018
How to Transfer Your EFTPOS Contract
Thinking of selling your business or need to transfer the ownership of your Eftpos NZ…
