Your EFTPOS Facility
June 19, 2018

How do I change the bank account that my funds are going into?

Contact your Merchant Acquiring Bank for assistance in changing where your funds are settled.
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Your EFTPOS Facility
June 19, 2018

What are the time-frames for setting up a new or additional terminal?

Set-up times vary depending on the type of terminal. Let us know how fast you…
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Your EFTPOS Facility
June 19, 2018

I’m moving to another premises. Will my terminal work?

Yes, as long as the dial out number is the same at your new premises.…
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Your EFTPOS Facility
June 19, 2018

Can I change the details that show on my receipt?

Yes, you can have up to three lines of free text on the receipt. On…
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Your EFTPOS Facility
June 19, 2018

Can I check the balance of my transactions during the day?

Yes, you can do a settlement inquiry anytime. However, you can only do one settlement…
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Your EFTPOS Facility
June 19, 2018

When are the balance of my eftpos transactions paid into my bank account?

In the majority of cases, funds are credited to your account between 10.15pm and 11pm…
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Security
June 19, 2018

EFTPOS Security

Eftpos NZ strives to enable businesses to provide the highest level of payments security to…
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Billing & Accounts
June 19, 2018

Why am I being charged a dial fee?

All merchant terminals connecting to the EFTPOS NZ network via Dial-Up for 80% or more…
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