To add a merchant reference to a transaction:
You can add a custom reference to your transactions. The reference is searchable in your Transaction History, using Advanced Search to search transactions from the last 90 days.
![](https://support.eftpos.co.nz/hs-fs/hubfs/Knowledge%20Base%20Import/merchantReference1-1.png?width=169&height=300&name=merchantReference1-1.png)
![](https://support.eftpos.co.nz/hs-fs/hubfs/Knowledge%20Base%20Import/merchantReference2-1.png?width=169&height=301&name=merchantReference2-1.png)
- Tap the
icon
- Type the reference into the 'Merchant Reference' field and tap OK
![](https://support.eftpos.co.nz/hs-fs/hubfs/Knowledge%20Base%20Import/reference-169x300-1.png?width=169&height=300&name=reference-169x300-1.png)
How can I use merchant reference?
Use unique values to find a particular transaction in a hurry, or group transactions using a similar reference. For example, you could add:- your customers' last names
- customer loyalty numbers
- the salespersons name
- services offered
- invoice or order numbers
- tab numbers
NOTE: Merchant reference is not available on all terminal models