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Process A Cash Out Transaction On Your Carbon Mobile 5 Eftpos Terminal

By February 23, 2021November 25th, 2021Uncategorized
Last updated: 23 February 2021

This article is about the Carbon Mobile 5 without a printer. Click here if your Carbon Mobile 5 has a printer.

 

To process a Cash-Out transaction:

  1. Enter the cash out amount
  2. Tap Other
  3. Tap Cash Out Only
  4. Cash-out amount is displayed on-screen. Your customer presents their card and enters their PIN.
  5. The graphic on screen shows customers how to present their card:
  • Insert (chip cards) –The customer inserts their chip card into the slot at the top of the terminal. The card should be inserted chip end first with the chip facing up
  • Swipe (magnetic stripe cards) – The customer swipes their card through the magstripe reader at the bottom of the terminal with the stripe facing down

NOTE: Contactless tap is not available for Cash-Out transactions.

  1. Your terminal processes the transaction and then displays Approved or Declined
  2. If a card is inserted, the terminal prompts to remove the card from the chip card slot
  3. Customer selects EMAIL to enter their email address and receive a receipt via email, or NO THANKS to continue back to the payment screen
  4. Cash Out summary screen is displayed. Tap DONE to continue back to the Payment screen.
  5. Present approved cash-out amount to the customer

 

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