Alipay refunds from the terminal are currently only available for some service providers. Check the merchant portal provided by your Alipay service provider for more information.
- Enter the transaction details into your terminal. Your customer selects the Alipay button to pay with Alipay. If your terminal is a VX 820 DUET or VX 680 they will press the Alipay button on your touch screen. If your terminal is a VX 690 your customer presses the green enter key.
- The terminal will display a QR code for your customer to scan.
- Your customer scans the QR code using their phone. The app converts the transaction amount into Yuan and the customer views and authorises the transaction in the Alipay app.
- When the transaction is confirmed the customer is notified via the app and you are notified via your terminal.