Your terminal will arrive with an active SIM card installed and ready to use. To test your terminal is connected to the network you can perform a logon.
If your EFTPOS terminal displays a Comms Error when you attempt a transaction the terminal is unable to communicate with the payment network. This article will help you identify and troubleshoot the issue.
If you’re still having trouble setting up your terminal, you can give our technical helpdesk a call on 0800 EFTPOS, option 2.