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How to cancel an Alipay transaction

By October 15, 2019Help Articles, User Guides

If your customer selects Alipay on the present card screen in error simply follow the below steps to cancel the transaction and return to the main screen.

  1. Select the red Cancel key when QR code is on the screen
  2. ‘Cancel Transaction’ will display on-screen, press the Enter key to continue
  3. Terminal will then proceed to cancel the APM transaction and a receipt will print confirming the cancellation

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