If your customer selects Alipay on the present card screen in error simply follow the below steps to cancel the transaction and return to the main screen.
- Select the red Cancel key when QR code is on the screen
- ‘Cancel Transaction’ will display on-screen, press the Enter key to continue
- Terminal will then proceed to cancel the APM transaction and a receipt will print confirming the cancellation
- More information about Alipay and how to get it
- Watch our video on how to cancel an Alipay transaction