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Alipay – What does ‘timed out’ mean?

By October 15, 2019Help Articles, User Guides

If your terminal displays a ‘timed out’ error messaged during an Alipay purchase, this means the transaction was not successful. There are a few reasons an Alipay transaction can time out:

  • The QR code was not scanned or a PIN was not entered within one minute.
  • The Alipay wallet holder may not have sufficient funds to complete the transaction. Instead of displaying a ‘declined’ message the app will prompt the wallet holder to top-up their Alipay account. If the wallet holder does not take action within one minute, the transaction will time out.

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