was successfully added to your cart.


How to contact Eftpos New Zealand

By May 2, 2019April 29th, 2022Billing & Accounts, Getting Started, Help Articles

Need to get in touch with us? Our EFTPOS experts will make sure all your EFTPOS related problems get prompt attention. Here’s how to contact all of our teams:

1. 24/7 Technical Support

We understand that technical issues that last for even a few minutes can cause serious financial loss. That’s why we offer all our customers free access to our 24/7 technical support help-desk, based in Wellington, every day of the year – even if it’s a public holiday.

2. Customer Services

Have a question about your Eftpos NZ services, billing and accounts, or something else? Get help from our supportive customer service team.

3. Sales

Want to add a value-added app or service to your EFTPOS solution, lease another terminal or hire a terminal for an upcoming event?

4. Equipment Returns

Need to return a terminal to us? You can read more about the process here and you can contact our Hardware Recovery team on:

5. Credit Control

Have a query about billing? You can contact Credit Control on:

6. Job Vacancies

Eftpos NZ is powered by our teams of developers, testers, customer supporters, sales makers, and problem solvers. We’re all EFTPOS experts in our own way. Our staff enjoy the challenge and rewards of working at the forefront of a dynamic, competitive and rapidly evolving industry. Interested in a job in the Fintech industry?

7. Need something else?

Fill in a contact form and we’ll get back to you.