How to contact Eftpos New Zealand

Call 0800 338 767 for Eftpos New Zealand Customer Service and 24/7 Technical Support. You can also send us an email, or submit a support form.

Eftpos NZ Local Technical Support is available 24/7:

☎️ Call 0800 EFTPOS (0800 338 767, option 2)
💻 Submit a support form - recommended for non-urgent enquiries only

Eftpos NZ Customer Service is available 8 am - 5 pm, Monday-Friday:

☎️ Call 0800 EFTPOS (0800 338 767, option 4)
📩 Email customerservices@eftpos.co.nz
💻 Submit a contact form

Sales

Want to add a value-added app or service to your EFTPOS solution, lease another terminal or hire a terminal for an upcoming event?

• Call 0800 EFTPOS (option 1), or
• Request a quote online

Equipment Returns

Need to return a terminal to us? You can read more about the process here and you can contact our Hardware Recovery team on:

• Call 0800 338 767 (option 4), or
• Email hardwarerecovery@eftpos.co.nz

Credit Control

Have a query about billing? You can contact Credit Control on:

• Call 0800 338 767 (option 4), or
• Email creditcontrol@eftpos.co.nz

Need something else?

Fill in a contact form and we'll get back to you.