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By May 2, 2019October 15th, 2019Help Articles, Your EFTPOS Facility

Worried about compliance?

If you’re an Eftpos NZ customer, there’s no need to worry about software or hardware compliance. We take care of all software and hardware compliance upgrades for all of our customers – whether you’re connected to our network or the Paymark network.

Even if you’re not an Eftpos NZ customer, or you’re unsure about whether you need to upgrade, we can help you check your terminal software and provide a quick and easy upgrade if you need it.

What’s with all the upgrades?

The card goes in, the customer is served, you get paid – right? Well, there’s actually a lot going on behind the scenes to make that payments magic happen. In the seconds between the cardholder hitting the enter key and the terminal screen displaying ‘Accepted’, your EFTPOS terminal has to connect to a payment network to shift funds from the cardholders account to your acquiring bank.

Upgrades keep EFTPOS terminals secure so the process is safe for cardholders and merchants. Every payment device and software version released into the market enters a life cycle. This ensures that the whole payments ecosystem is kept at the forefront of payments security by ensuring software versions and devices are continuously upgraded to meet industry standards.

If your terminal provider or payment network sends you a letter advising you that you need to upgrade, this means that either your device or the software on your EFTPOS terminal is approaching it’s sunset date – meaning that soon the software or device will no longer comply with industry standards and won’t be able to transact anymore.

Need help?

Spend less time worrying about compliance and more time running your business. Contact us for more info.