It’s the industry standard to charge a cancellation fee, usually totalling the value of the services remaining on the contract term. If you are closing your business, the most Eftpos NZ will charge you is six months worth of fees. If you provide us with 6 months written notice in advance, there is nothing to pay.
If you are selling your business you can transfer your Eftpos NZ contract to the new owner so you don’t incur any cancellation fees. See what’s involved in transferring your Eftpos NZ contract here.
Get in touch with our customer services team to discuss closing or transferring your Eftpos NZ account – call them on 0800 338 767 (option 4), or email them at firstname.lastname@example.org