Your Monthly Service Charges
EFTPOS subscription fees and eCommerce license fees are due one month in advance, on your contract anniversary date. This means if your contract start date was the 9th of the month, then your payments will be due on the 9th day of every month. You can find the start date for your services on your Eftpos New Zealand letter of offer.
Invoices
Your total monthly E-Commerce Transaction Fee will vary each month depending on how many transactions you process. Eftpos NZ will provide an invoice within the first five business days of the month for Transaction Fees incurred the month prior. If you have a direct debit set up, the calculated amount will be direct debited from your nominated bank account 10 business days after the invoice is issued.
Please note that monthly invoices for EFTPOS Terminal and Payment Network services are not automatically issued unless specifically requested. Our Customer Services team can arrange for copies of your invoices and statements to be emailed or posted to you. Call them on 0800 EFTPOS (0800 338 767, option 4) or email customerservices@eftpos.co.nz. The team is available 8 am – 5 pm, Monday-Friday.
Ways to Pay
For your convenience we offer a few, easy ways to pay for your monthly services charges:
