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What is a sunset date?

By August 31, 2018October 15th, 2019Help Articles, Your EFTPOS Facility

It’s important that the payments industry continually works to keep the payments process safe for cardholders. Every payment terminal or software version in the market enters into a life cycle. This ensures that the whole payments ecosystem is kept at the forefront of payments security by continuously upgrading software versions and devices to meet industry standards.

The sunset date, also known as a disconnection date, is the last date that a particular hardware or software version is able to connect to and transact on the Paymark or Verifone networks. The hardware version is set by the PCI Security Standards Council and Payments New Zealand provide the mandated lifecycle dates for New Zealand.

Current hardware versions and their sunset dates are listed below.

1.3 – 30/04/2018

2.x – 30/04/2020

3.x – 30/04/2023

4.x – 30/04/2026

What do I need to do?

If you lease your terminal through EFTPOS New Zealand we will proactively upgrade your hardware to ensure your solution is always compliant. If you are with a different terminal provider or have purchased your own terminal your network provider will reach out to you to let you know about any upcoming sunset dates.

Terminal compliance is an important part of accepting electronic payment, but we know it can be a little confusing. Here at Eftpos NZ we pride ourselves on taking the complexity out of payments for our customers. That’s why we provide FREE compliance upgrades on our entire range of future-proofed Verifone devices when you sign up for our subscription-based services. Ensuring you don’t have to worry about compliance or upgrades for the life of your contract.

If you have a question and would like to talk to our Customer Service Team, please call us on 0800 EFTPOS option 4 or submit a contact form.